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How to contact Marie : E-mail : handmade@swcp.com

TIMELESS  TILES is in ALBUQUERQUE N.M.

Tel : 505- 232 3099 WE DO ACCEPT CREDIT CARDS

Our policy: All our tiles are made to order specifically for you to your colors and finish ( matt/gloss ) specifications. Orders are not cancellable except the first three days after the order has been placed.

Placing Orders : You may place an order by phone or e-mail.

Payment options : We do accept creditcards. paypal. certified checks

Payment must be received in advance of shipping.

Lead Time / Shipping : Average turn around time is about three weeks. MURAL backsplashes are six to eight weeks .. Keep in mind that all tiles are made to order, because they will be custom colored for you. Within the US, we ship Ups, Fedex or US Mail. unless otherwise requested. Shipping charges, including the cost of packaging are paid by the customer. Our tiles are very well packaged to avoid breakage.

Samples : Samples can be mailed to you .The cost of samples is fully refundable provided they are returned to us undamaged within two months.